The online delivery system had its name in
the market even before the Covid pandemic unprecedently struck us. It happened because of the increasing demand of the world to go digital in almost every realm. In the current scenario where Covid has confined people in their homes out of the fear of the potential virus, there’s a growing demand for services coming home. This seems like a direct reversal of the roles of the consumer and the retailer. Though after the easing of the lockdowns and strict protocols to avoid infection, people started going out for basic recreation and work. Yet the online mode of delivery doesn’t seem to have dropped its value. A lot of people still consider its significance in easing lives. This too comes at a time when there are rumors of the second imposition of a strict lockdown, clouding the general populace.
Delivery apps have become more imperative for both business owners and consumers, as more people are switching to online mode for ready-made food, groceries, services, and even medicine!
Purchasing online, also, came after the need of supporting the local economy which suffered due to the decreased footfalls out of the apprehension of catching the deadly virus. Another aspect to the same is that not everyone is in a position to either cook or bring stuff from the nearby local market for daily use. They are people who had to switch their office lifestyle to work from home, people with disabilities, or senior citizens. For this very reason delivery apps came to the rescue as a boon.
What if you’re told that you don’t have to download any extra app and cramp up the already overused space of your smartphone for delivery service? It seems absurd but it isn’t. You can use a preexisting app that is sure to be on your phone for the delivery of not one or two or three but almost anything. This is exactly what Whatzo is all about, a hyperlocal delivery service that can be accessed using WhatsApp! Ever since its inception, Whatzo has been delivering smiles to its users. It has made life convenient even for senior citizens with its easy-to-use methodology enabling them to order food online and send parcels across the city. The ability to conveniently text, specifying order items and details seem so personalized and provide a feeling of security. It has never, even for a moment, let the customers feel that their confinement at homes has affected their routine or workflow.
Technology and the back end masterminding have to work seamlessly for an enhanced customer experience. It’s imperative to note that many delivery ideas and apps have popped into the market after the covid confinement. But with a wide variety of services offered, only a few survive. Being simple, friendly, transparent, and collaborative forms the basis of success for any platform. Building up a reputation and living up to it through rough times, never compromising on customer satisfaction and quality is pivotal in the present milieu.
Commenti